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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. You are asked to create a custom field by using Application Composer in Oracle Sales Cloud. The field should contain a list of values that are populated from the actual data of another object.
What type of field can support this?

A) Dynamic choice lists
B) Formula fields
C) Fixed choice lists
D) Record lists

2. Your customer has run into an issue while troubleshooting survivorship rules in their Oracle Customer Data Management staging instance which they recently configured. Now they are intending to move toward production, but discovered that the survivorship rules are not working anymore. They checked the Manage survivorship rules and all appears to be in place, but they are not functioning.
As an implementation advisor, which two will you suggest to resolve this issue? (Choose two.)

A) Check whether survivorship rules are in the active state.
B) Check whether theCDM_ENABLE_SURVIVORSHIP profile option is set.
C) Check whether the CDM_SURV_ENABLE profile option is set.
D) Check whether the ZCH_Enable_SURVIVORSHIP profile option is set.
E) Check the merge resolution and run request dispatch job status.

3. Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management. The customer has enabled geography validation andis planning to carry out auto-assignment of key accounts to their matching territories.
Which two profile options need to be enabled for running batch assignment process for sales accounts?
(Choose two.)

A) ZCA_SA_AUTO_ASSIGN_ON_CREATE
B) ZCA_SA_AUTO_ASSIGN_ON_UPDATE
C) ZCA_ACCOUNT_AUTO_ASSIGN_CREATE
D) CDM_SA_AUTO_ASSIGN_ON_CREATE
E) ZCA_ACCOUNT_AUTO_ASSIGN_UPDATE

4. Which three statements are correct about Enterprise Data Quality? (Choose three.)

A) It helps to catch duplicate data entries of account and contact records.
B) It helps in resolving and merging duplicate account and contact records.
C) It helps in account and contact fuzzy searching and matching during data import.
D) It helps in real-time and batch address verification.
E) It helps in managing quality attributes for secure access to Oracle Sales Cloud.

5. You have been asked by the customer who is implementing Oracle Sales Cloud and Oracle Customer Data Management to check the features for managing address information:
* Sales team members should use a list of values while entering states to standardize address information for territories alignment.
* Sales teammembers should be able to select states or other address elements from lists to ensure accuracy during entry, and the application should be capable of filling in missing values.
* Sales team members may sometimes enter only postal code. The application should be capable of retrieving the corresponding city and state values automatically.
Which statement is true about managing address information?

A) It can be configured but needs Oracle Data as a Service to standardize addresses.
B) Geography validation needs to be set up by using the Manage Geographies task.
C) A separate license is needed for Oracle Address Verification Cloud service.
D) The requirements are available by default and do not need any additional configuration.

Solutions: