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HP Selling HP Storage Solutions and Services Sample Questions:

1. You are in a discussion with a customer who has previously met with a storage competitor and was provided with a certain amount of fear, uncertainty, and doubt (FUD). The customer is uncertain how to proceed. How should you respond?

A) Propose HP's strength and do not respond to any FU
B) Ask about their concerns arising from FUD and address the specifics.
C) Inform the customer that it is not HP practice to use FUD to critique other vendors' technology.
D) Request proof of any FUD statements.

2. What should you do before creating a list of possible value statements for a customer?

A) Refer to the appropriate section of the Storage Product Reference Guide.
B) Analyze and counter the fear, uncertainty, and doubt (FUD) created by the competition.
C) Generate possible value statements using Sales Builder for Windows.
D) Discover and understand the customer's business drivers and challenges.

3. Your company sells HP Technology Services with HP solutions. Which advantage would the ServiceOne Program offer your company?

A) It waives the certification requirements necessary to sell HP services.
B) It allows you to sell HP Technology Services to your customers at a discounted rate.
C) It expands your relationship with your customers by allowing you to deliver the HP services that you sell.
D) It establishes your company as an authorized HP Support Center that can provide services to any organization in your area.

4. You are selling an HP customer a new solution and want to recommend HP Proactive Care.
The customer has purchased HP Foundation Care in the past for other HP solutions. Which benefit does Proactive Care offer this customer that Foundation Care does not?

A) health scan
B) 24 x 7 coverage window
C) hardware support
D) firmware updates

5. A small to medium sized business wants an affordably priced, non-disruptivesolution that is scalable to4 nodes. Which HP Storage solution is the best fit?

A) HP StoreAII
B) HP StoreServ
C) HP MSA
D) HP StoreOnce

Solutions: