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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Which question is a typical cross-selling phrase?

A) Would you benefit from a single-function device instead of an MFP?
B) Would you benefit from a duplex model?
C) Would you like to add an HP Care Pack to your HP MFP?
D) Would you benefit from increasing the number of MFPs in your fleet?

2. What is the HP Printing Sales Guide?

A) A new HP service that supports HP partners by providing access to cost-free sales people for important deals
B) A document about the major competitors in the printing business
C) An easy-to-print PDF document about HP sales processes
D) An application that supports HP partners in an effort to up-sell and cross-sell and that allows the creation of slide sets on HP products and technologies

3. What is the advantage of HP Care Packs?

A) They are included in the standard product warranty,
B) They include free upgrades to HP devices.
C) They are easy to buy, easy to use, and flexible.
D) They can be purchased for third-party products.

4. What is an advantage of HP Instant-on Fuser Technology?

A) It works specifically with color toner to make colors more vivid.
B) It is an additional accessory that you can sell to increase your margin.
C) It virtually eliminates the wait time for the fuser to heat up.
D) It can be turned on and turned off by the person printing so it does not waste energy.

5. Which statement is true about the worldwide street price of imaging and printing devices?

A) The price is staying the same.
B) The price is going up
C) The price is fluctuating.
D) The price is going down.

Solutions: