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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.
What should the team do when developing their roadmap?

A) Ensure stakeholders stay connected and aligned during roadmap development
B) Set expectations that once the roadmap is approved It will not be modified.
C) Focus on features, including detailed outputs associated with each one.

2. Cloud Kicks' sales representatives are complaining that some Lightning webs components developed as part of the partner onboarding process are slow to load and often unresponsive.
What would be the best recommendation to the team to identify the challenges and remediate the issue?

A) Create a case with Salesforce support.
B) Utilize the Lightning Usage App.
C) Run the Salesforce Optimizer.

3. A cross-disciplinary team at Cloud Kicks has to synthesize top customer quotes and insights from research and turn them into design opportunities.
Which question should the team use to prioritize insights?

A) How will this improve the customer experience?
B) What will bring in the most revenue?
C) Is our technology capable of supporting this need?

4. Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers.
What should the strategy designer do to solve for this accessibility challenge"?

A) Conduct an empathy workshop to understand the audience.
B) Invite users to co-create as accessibility experts.
C) Ideate marketing concepts to reach new audiences.

5. In listening to its customer and influencers Cloud Kicks (CK) identifies a design opportunity to create a more sustainable sneaker Which additional topics should CK consider before framing the design challenge as a How Might We question?

A) Business drivers and signals of success
B) Shareholder priorities and design team capabilities
C) Potential market sire and supply chain costs

Solutions: