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Salesforce Certified Slack Administrator Sample Questions:

1. Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt wants to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?

A) Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.
B) Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.
C) Remove all members from #bread-buds, and invite them to #carbohydrate-chats.
D) Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.

2. You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices.
After reviewing the requirements, you determine EMM is the best option.
Which requirement makes EMM the right option for this organization?

A) Require secondary authentication to access Slack from a mobile device.
B) Require a minimum app version to access Slack from a mobile device.
C) Restrict access to workspaces to approved mobile devices only.
D) Block file downloads and message copying on mobile devices.

3. You've been working among a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and admin responsibilities such as channel administration, legal holds, and user management are overwhelming your small team.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)

A) Users Admin
B) Compliance Admin
C) Channels Admin
D) Roles Admin

4. Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?

A) Provide additional learning and host a Slack day.
B) Ask the Sales team to react with :eyes: when they have read a message.
C) Identify the most active members and ask them to post more in public channels.
D) Instruct Sales managers to use more @channel's and @here's in their announcements.

5. Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?

A) Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members.
B) People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues.
C) Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.
D) Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.

Solutions: