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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A nonprofit needs to frequently import membership renewal and donation data. Each import needs a different configuration that will create or update existing Contacts in addition to creating Opportunities. Which tool should the consultant recommend?

A. Salesforce Data Loader
B. Salesforce Import Wizard
C. NPSP Data Importer
D. NPSP Batch Data Import

Question 2

A nonprofit on Unlimited Edition uses direct mail extensively as a fundraising channel. The nonprofit wants to automate the search for duplicate contact records. What should the consultant recommend implementing?

A. Duplicate Jobs
B. Duplicate Rules
C. Scheduled Apex Jobs
D. Matching Rules

Question 3

A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant for an evaluation. Which tool should the consultant use to provide this assessment?

A. NPSP Health Check
B. Salesforce Health Check
C. Salesforce Optimizer
D. Shield Platform Encryption

Question 4

How does Salesforce support donor cultivation and stewardship strategies for nonprofit organizations?

A. By enabling nonprofit organizations to track interactions with donors, create and manage campaigns, and log gifts
B. By automating financial ledger reporting for various revenue streams, including grants and in-kind donations
C. By centralizing grant application, approval, and reporting processes for outbound grants

Question 5

A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile financial support. This process is time-consuming. What should the consultant recommend to reduce manual data entry and improve efficiency?

A. Data Import Wizard
B. Accounting Subledger
C. NPSP Data Importer Templates
D. Advanced Mapping

Solutions: