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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

Question 1

A communications company wants to improve their quote-to-order journey experience. The journey has several steps, which include selecting products and services, and integration with the inventory system for device reservation. They want to create a modern, multi-channel experience.
What approach should a Consultant take during planning to ensure optimal development and time to market?

A. Plan for three user stories running sequentially: UX Design first, Device Reservation API second, and Inventory System Integration last.
B. Plan for three user stories running in parallel: UX Design, Device Reservation API, and Inventory System Integration. UX only requires the API information to be complete.
C. Knowing the exact data exchanged in integration is an input to the UX design. Detailed design of the integration step is required before UX design can start.
D. UX experience is the most important. Fully design and validate the UX before designing the integration step.

Question 2

Which three fields are available on the Retail Store object that differentiate them from the Account object?

A. Shipping Address
B. Delivery Method
C. Payment Method
D. Preferred Visit Hours
E. Operating Hours

Question 3

Universal Containers (UC) is rolling out a new offer, which must be fulfilled using Industries Order Management. During fulfillment, the orchestration must integrate with the provisioning system, which accepts a different payload for activation and deactivation of the service.
What is the recommended approach for designing the orchestration while minimizing unnecessary configurations?

A. Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with Deactivation Orchestration item. Configure scenarios to map Activation to Add action and Deactivation to Delete action.
B. Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with the Deactivation Orchestration item. Configure one scenario to map Activation to Add action and Deactivation to Disconnect action.
C. Create one Orchestration Plan Definition with two Orchestration item definitions having mutually exclusive conditions on the product action. Configure Scenario to include both Add and Disconnect actions.
D. Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with Deactivation Orchestration item. Set conditions on Orchestration items based on product action.

Question 4

A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?

A. Store Performance Dashboard
B. Lost Visit Store Performance Dashboard
C. Team Performance Dashboard
D. Product Performance Dashboard

Question 5

When performing a search in an inventory check task which products are considered for the search?

A. All products associated with the retail store
B. All products in the organization
C. All products owned by the user
D. All products created by the user

Solutions: