- Exam Code: 1Z0-1034-21
- Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
- Certification Provider: Oracle
- Corresponding Certification:CX Service
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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Access Control | - Authentication and authorization
|
| Topic 2: Development and Scripting | - B2C Service scripting and APIs
|
| Topic 3: Deployment and Troubleshooting | - Configuration lifecycle management
|
| Topic 4: Integration Concepts | - Integration approaches
|
| Topic 5: B2C Service Architecture and Fundamentals | - Oracle B2C Service (Service Cloud) architecture overview
|
| Topic 6: Data Management and Customization | - Data objects and schema customization
|
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
You build a Custom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
- A. ConnectAPI::getMenuValues()
- B. ConnectAPI::gstNamedValues()
- C. ConnectAPI: :getCustomObjectMetadata ()
- D. ConnectAPI::getMetadata{)
Correct Answer: B 🗳️
A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the
- A. <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
- B. <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
- C. <rn: ! widget path= ="search/BasicKoywordSearch" />
- D. <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
- E. <rn: widget path="input/BasicSmartAssistant" />
- F. <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
Correct Answer: E 🗳️
You have deployed a CPM and would like to log any errors that happen in its execution. Which option is not available to you from the CPM logic?
- A. logMsasage ( "message" ) ;
- B. the log files maintained in the configuration panel in the console
- C. writing to the notes field of the object on which you are performing CPM actions
- D. writing to a custom logging table within the CPM code
Correct Answer: B 🗳️
You areimplementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat requestdialog box to display automatically?
- A. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
- B. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
- C. Set the timeout attribute to null and callthe global offerchat () method.
- D. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
Correct Answer: D 🗳️
A developer is writing code on the Ask a Question page to redirect users to the login form if they are not already logged in. Which is the correct rn tag to implement this logic?
A)
B)
C)
D)
E)
- A. Option A
- B. Option C
- C. Option B
- D. Option E
- E. Option D
Correct Answer: A 🗳️
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