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Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program Sample Questions:

1. A user is leaving the company. You want to assign their Microsoft Office license to a new employee. What is this SAM process called?

A) Software Normalization
B) Software Downgrade
C) Software Harvesting
D) Software Deployment

2. In the SAM Optimization Model, the "Dynamic" level is reached when:

A) All software is moved to the cloud.
B) All employees use the same version of Office.
C) SAM data is used for strategic business decision-making in real-time.
D) The company passes an audit.

3. A customer has a Microsoft Enterprise Agreement. How often must they perform a "True-up" to report additional licenses used?

A) Monthly
B) Every three years
C) Quarterly
D) Annually

4. What does "Inventory Discovery" identify?

A) What software is purchased.
B) The company's tax return.
C) What software the users want to buy.
D) What software is actually installed on the network.

5. You are reviewing a company's SAM policy. Which department is typically responsible for holding the original purchase receipts and invoices for software?

A) IT Department
B) Purchasing or Finance
C) Legal
D) Human Resources

Solutions: