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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Which proof points exemplify IBM's portal leadership?

A) Most CRM awards, best relationship with Sun, best P/E ratio
B) Leader in Gartner Magic Quadrant, most customers, most references
C) Lowest price leader, smallest install footprint, largest Linux install base
D) Highest ratio of Wikipedia entries to queries, most bloggers, no negative press

2. What is a key competitive advantage of WebSphere Portal?

A) WebSphere Portal does not have official support and relies on a loose network of various companies for random updates
B) WebSphere Portal is really just a front-end tool to push IBM's DB2 database
C) WebSphere Portal requires you to use only IBM software causing vendor lock-in
D) Because of open standards, WebSphere Portal can integrate any other competing firms information as a content source

3. WebSphere Portal Extend provides limited entitlements to which features/components?

A) Lotus Notes & Domino, IBM Mashup Center, WebSphere Everyplace Mobile Portal Enable
B) Web Content Management, Lotus Sametime Entry, Lotus Quickr
C) Safari server, iLife server, and iTunes server
D) WebSphere Business Modeler, IBM Content Manager, Tivoli HATS

4. What is a suggested sales tactic to use when a customer requests a specific point solutionfor their environment, like "just need an iPhone app for my website, that's all"?

A) Refer them to Apple's website.
B) Invite your technical architect to tell them about developing iPhone apps.
C) Show them a demo of all the possibilities that an Exceptional Web Experience can offer them.
D) Start lowering the price of your services and software bid.

5. What two web Analytics companies were purchased by IBM and can be utilized with WebSphere Portal?

A) Lotus and Rational
B) Databeam and Ubique
C) Bowstreet and PureEdge
D) CoreMetrics and Unica

Solutions: