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The KPI Institute C-KPIP Exam Syllabus Topics:

The KPI Institute Certified KPI Professional Sample Questions:

1. As part of the Value Flow Analysis, Process KPIs reflect:

A) Resource allocation
B) Transformation characteristics
C) The impact of outputs generated
D) All the answers

2. How often should KPIs be modified?

A) Once a month
B) As often as required by strategy / operational changes
C) Once a year
D) Once a quarter

3. Which metrics are used for calculating "Capacity utilized (%)"?

A) A = Capacity utilized (#); B = Capacity needed (#)
B) A = Capacity planned (#); B = Capacity (#)
C) A = Capacity utilized (#); B = Capacity available (#)
D) A = Capacity utilized (%)

4. Which start target would you propose for "Training hours per year per employee (#)", tracked at organizational level?

A) 24
B) 180
C) 240
D) 4

5. How often would you recommend collecting data and reporting on "Employee engagement (%)"?

A) Daily
B) Monthly
C) Biannually
D) Weekly

Solutions: