- Exam Code: CIS-TPRM
- Exam Name: Certified Implementation Specialist - Third-party Risk Management
- Certification Provider: ServiceNow
- Corresponding Certification:Certified Implementation Specialist
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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application Configuration | 25% | - Configure third-party types and categories - Configure risk assessment templates - Configure questionnaire templates - Configure TPRM foundational elements |
| Questionnaire Management | 20% | - Configure questionnaire workflows - Create and manage questionnaires - Assign questionnaires to third parties - Build questionnaires using sections and questions |
| Remediation and Monitoring | 15% | - Create and track remediation tasks - Configure monitoring workflows - Implement due diligence processes - Generate risk dashboards and reports |
| Risk Assessment and Scoring | 20% | - Implement inherent and residual risk scoring - Configure risk calculation models - Automate risk scoring workflows - Define risk thresholds and matrices |
| Third-party Management | 20% | - Track third-party relationships and tiers - Configure SLA requirements - Implement third-party lifecycle management - Manage third-party registry |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
Which of the following best describes the "Third-party Risk Management Lifecycle"?
Response:
- A. A periodic audit performed annually
- B. A one-time assessment conducted before onboarding a third party
- C. A documentation process for archiving third-party contracts
- D. A continuous process involving assessment, monitoring, and reassessment of third-party risks throughout the relationship
Correct Answer: C 🗳️
In Contact Configuration, what is essential for ensuring effective communication?
Response:
- A. Limiting contact information to email addresses only
- B. Defining clear roles and responsibilities for each contact
- C. Establishing a single point of contact for all communications
- D. Assigning multiple contacts for each third party without specific roles
Correct Answer: C 🗳️
Which factor is critical when defining the criteria for third-party risk assessments during the assessment configuration process?
Response:
- A. The color scheme used in assessment reports
- B. The geographical location of the organization
- C. The specific risks associated with the services provided by the third party
- D. The preferred communication channel of the third party
Correct Answer: C 🗳️
Third-party Risk Assessment Generation involves:
Response:
- A. Random selection of third parties for assessment.
- B. Automated generation of assessments based on predefined triggers and schedules.
- C. Generation of assessments annually, regardless of the risk profile.
- D. Sole reliance on third-party self-assessments.
Correct Answer: D 🗳️
To effectively manage and resolve issues, it''s essential to have a robust __________ system in place.
Response:
- A. Vendor Onboarding Process
- B. Task Management
- C. Workflow Approval Process
- D. Third-party Risk Issue Configuration
Correct Answer: D 🗳️
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